You wont find anyone using 100% dampening…might as well just use a logitech wheel.
You wont find anyone else using 100% inertia either…unrealistic behavior
We bought the expensive drive to simulate realism.
But you are free to use your purchase as you wish
I think it’s better to leave support duties to GD staff, moreover the user had no issues with these settings before.
@Albert_Brennan, I suggest to post screenshot of your settings, sometimes description doesn’t cut it, like damper for instance, is it Other filters damper or DirectInput, what title you have issues with, what settings are there, did you change anything in a sim itself, like gain.
Anything that could help GD people diagnose your problem.
And may be even create your own thread so the feedback on TD software thread stays more focused on the subj.
I’ve split this to a separate topic.
Hi!
This is quite unexpected behaviour, and we’re investigating it. For sure, our goal is that all settings are stable 0-100% no matter whether they’re practical settings or not.
@Albert_Brennan can you provide some info:
Thanks!
Hi!
This is quite unexpected behaviour, and we’re investigating it. For sure, our goal is that all settings should be stable 0-100% no matter whether they’re practical or not.
@Albert_Brennan can you provide some info:
Thanks!
Hello,
i’m sorry for the late reply but i’m out of my country in this days.
i’m sorry again but just now i realize that Mika and you are part of official Granite Devices Team.
i know that my settings are not the best but this is the settings i use from the second day of use ( from august ) and everything works as expected. i have tested another ultimate unit and a pro version ( for now ), the problem is only on the ultimate that i have on my rig at home.
all QR parts are tighted as usual… if i switch the QR to another unit , the other unit don’t have any problem at all… i can export the settings from true drive and use it on another unit and everything works as expected even if i use it to maximum strength with 100 inertia 100 friction 100 damping… even with all direct input filter to 100 and in game ffb maxed (oscillations occours obviously ) but no strange sounds or other issues.
before this units i own a leo ss , a big mige from srb and a small augury.
yes i can upload a short audio clip but i prefer to not publish videos in public for privacy.
the problem happens with or without steering wheels attached ( but ) don’t happens on the other units ( pro / ultimate ) even on all units of others online friends.
the problem is present in every title with this unit.
12/18 i’m back to the home and i can send you the audio clip.
i know that this devices are expensive and the possibility that have faults are 1 off 1000000 … but sometimes happens and i know that is a trouble investigating why the problem is present.
i don’t want exchange or things like that… but only the manufacturer can says if the problem is hardware related or not. i do not want to bother the distributor or your team expecially in this vacation period.
Hello,
this is the clip.
just to add that now the problem occurs with every settings/filter not only combining inertia with damping or friction… now happens even with damping only or friction only.
3 out of 10 times true drive give errors but with ramdon codes.
this happens with wheels or without wheels attached.
Pc, mainboard, usb ports, usb hubs, rigs, monitors… everything is fine with other units.
hello,
after trying this it’s getting worst than before… now the problem persist with settings lower than before :(.
i have read on the forum that other ppl have some issues but GD refuses to exchange the unit.
for me it’s clear that the unit have some issues , maybe the shaft sensors or a calibration problem or electronics i don’t know but other unit tested don’t have any problem with any settings combination possible. i try to ask for an exchange to the distributor but if refuses i try with paypal for a refund an buy another brand new unit.
Settle down, Tero and Mika will study his issue and get back to you.
Cheers,
Beano
Hello,
yes i know are serious people.
probably a software issues but it’s getting worst hour in hour and the software it’s the same.
i hope the problem can be solved in a couple of days but i think GD want the unit back for further investigations and probably i receive the unit in late january.
Cheers Albert, yes, there are no more serious and active developer of DD systems than the GD guys. They will get your issues resolved 
Next firmware releases will be after new year, there is no quick fix in “couple of days” during this busy time.
Can you only trigger the resonance after setting Inertia at really high values? What happens if you set that at 30 and max out Damping and Friction?
Hello,
the inertia filter it’s not usable anymore weathered value I set and this don’t happens in any other units I have or I have tried from friends.
@Mika
Thank you for clarifications. Yes I know are busy days . I don’t want to insist on this. Tomorrow I ask for an exchange to the distributor in this way you have all the time to better understand what happens with the unit in house.
Thank you to all for now and Merry Christmas and Happy New Year to the whole community
Hi Albert
Please contact us via support@granitedevices.com with your address and phone number so that we can send you a replacement.
Kind regards,
Esa
Thank you for the video clip! It sounds like there is something wrong with the motor unit, not a software issue. We discussed this with Esa and decided to offer a replacement unit to get you back on track!
I hope this helps!
One quick question: does the force feedback work otherwise smoothly if you don’t use the effects?
I’m wondering if there is just a loose wire inside and could be fixed easily on-site without shippings. But let me know if the force is smooth without effects. Thanks!
Hello Esa,
this is what happens when a company is ( Serious ). i don’t have any doubt on this because one of my best friend at (…Rosso…) Simulation Center says about GD devices.
thank you for keeping my personal data private.
Late today i send you all needed information via the provided email.