Motor goes crazy after updating Windows

Yesterday iRacing was working fine. Today I tested AMS2 and the problem was there again. Suddenly the motor starts to go crazy (a lot of vibrating and turning to the left). I tried to make a small video. https://youtu.be/zzgjbv4HbCs (in real I didn’t turn the wheel that much and hard - just a tiny turn right)
I had to push the e-stop. After releasing the e-stop my wheel was turning and my wheelposition is at 435° I have to reset the center.

@Mika do you have any idea why the wheel starts turning, after that I just touched it? Can I do a factory reset? Something is wrong. Or is it just a problem between Automobilista 2 and the SimuCube? I already deleted all AMS files in my documents. In iRacing yesterday everything was fine.

hi, do you have those issues while calibrating or mapping wheel inputs into ams2 or while playing? i’m telling this because it is a known thing, I did like this : when I map or calibrate the left/right inputs, first I set sc2 torque at the minimum value, then set all ams2 ffb values at zero - most important is the “menu spring” value. I then map and calibrate the wheel with barely no force in the wheel itself, and just after that I set td and ffb values as normal. this is currently the only way to do all that without the wheel spinning crazy into the ams2 menus. hope it solves things for you. let me know :slight_smile:

Thanks @SuperMonaco_GP I will give it a try. I had the problems, while driving and today while I was in the menu (virtual reality) and for the first time in TD while just touching the wheel.
I just deleted AMS and all files of it. I reinstalled it and now I am gonna test it.

1 Like

Why not just have the e-stop pressed when assigning controls. Much safer that way.

2 Likes

It seems there is a problem with AMS2 and the SC.

After reinstalling, assingning controls worked well. I did it with the pressed e-Stop before and now with the method @SuperMonaco_GP told.
I started a Test drive and the FFB felt horrrible, so I tried the customFFB (Automobilista 2 - Simucube 2).
While changing the settings in TD the wheel started to go crazy (turning until e-stop was pressed) as I changed “Inertia”. So I closed TD, turned of my SC and changed the FFB profile in AMS to custom. After turning on the SC I could change the settings in the TD profile.
FFB feels good. I could only test it for some minutes and will give it a try later this evening.

Thank you all for your advices and your help.

Maybe the ffb is inverted in ams ?

Just started my PC, opened TD and after choosing the AMS profile the wheel starts going crazy (fast left turn). Got the fault location ID: 442001. What is going on? I have no more idea.

When I am back from vacation I will delete my TD profile of AMS2 and hope the new one will work.

And again, and again, and again.

Still the same issue. Suddenly the wheel is starting to go crazy (shaking wild until e-stop is pressed). Changed the USB-cable and the USB port. Even the socket where the AC-cable is pluged in.
Is there any posibility to renew the actual firmware or do a factory reset? Or do I have to wait until the new true drive version arrives?
Is it normal, that the blue light of the power supply still is lightning even if the AC-cable is not connected?

Help, please. Has anybody any idea.

Got a new motherboard and did a total fresh windows install too.

Edit: just went to the true drive software. The center was wrong, like always when that issue happens. Tried to recenter while the e-stop was pressed. I made a video of what happened.

Hi,

Is the wheel being registered correctly in games if you press e-stop button? Also, which firmware version are you running?

Hi Mika,

FW is 1.0.18 Servo drive FW: 10821

I just started AMS and the wheel is registered, but with the wrong center.

The behaviour of the wheel is what happens when the issue appears.

Just started my PC and my SC2. Got Motor fault Location ID: 0

When I turn on my SC it makes a strang sound. Like 2 gears scratching over eachother.

The LED blinks blue, red and all 5-10 times it also blinks green.

Blue means normal operating mode, red means Torque is clipping/saturated and green means wheel has turned over bumpstop.

What is that?

Edit: It looks like the blue and red LED is because of the high torque mode. It is blinking blue, red, red. But why the green?

That really looks strange!..

Does this happen also if you disconnect all other devices from your system?

I disconnected all USB Devices, except my keyboard and the SC. I started the PC and after starting the SC the wheel was turning fast, very fast. Fortunately I disconnected the steering wheel and was not hit by the cable.

It is as if the encoder is loose on the motor shaft, and the vibration causes it to turn bit by bit.

Green led is going on when the indicated steering angle goes over bumpstop angle.

Ok, this is a clear indication that either the encoder is loose on the motor shaft or mechanically broken. The phase angle for driving current to the motor phases goes wrong and causes torque to be applied, instead of adding just friction.

You should contact your reseller to get next steps. Or email us if your Simucube 2 was bought from our pop-up store.

Ok. I will contact the reseller.

Thank you.