Undervoltage error 140405

Hello. Just got my first simucube 2 pro but have a problem that occurs in true drive when I start and turn the wheel left and right it deactivates the motor or engine of the base and it shuts down. I should add to the fact that the power supply unit does various beep sounds in the process.
I tried reducing or deactivating ffb, hands off settings but still get the same message with the code 140405. Is it in any way normal for the PSU to beep, sometimes every second and then longer ones?
Help to my questions would be greatly appreciated.
Thank you!

It sounds like you may have been unlucky and have a faulty power supply

A member of the GD staff will most likely reply to this thread soon but if not, you can open up a support ticket

Hopefully you’ll have things resolved quickly :slightly_smiling_face:


Thanks for your quick reply, I really appreciate it!

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Just to wrap this up, we do handle actual support cases via the support ticket system.