SC2 pro showing as sport model in True Drive software

Simucube 2
41

I guess this is still an issue. My SC2 Pro purchased two months ago just turned into a Sport with the 2021.12 updates. What gives?

42

Can you give us the serial number of the unit?

43

The serial is 11687

Thx

44

This issue is being solved in a support ticket Gabe made.