Hello guys, so a couple of months ago I got an OSW 20nm - small mige - biss-s encoder, all went smooth and well since a couple days ago, when I got a Win10 update (version 1809) that basically messed up the feedback of the dd. Basically, the force feedback lost its fidelity and also a bit of its overall power, and I can hear a hissing noise when steering the wheel.
When I felt there was something wrong, I opened Simucube configurator to check if some values changed; I opened the wizard to set motor, encoder and a pop-up showed on the screen telling me something like “that version of the configurator is too old, you need to update the firmware”. I have done already some other times that procedure - mainly because I installed the simracingmachine base-side adapter for fanatec wheels - but that was the first time it was telling me to update the firmware.
So I moved from 0.11.0b (the one that was installed when I received the base from you) to version 0.11.02. Also, I checked Granity, and when I saw the values of coil inductance/resistance I remembered they used to be both greater for the older motor, and I thought that was the cause of the problem. I therefore performed the auto-setting for coil inductance-resistance, and at that point started the hissing noise coming from the motor.
So, I wanted to return to the previous values for coil ind/res. so I uploaded the .drc file for biss-c encoder / small mige : the values returned exactly as before but that sort of white noise remained.
(this is the drc file I uploaded via Granity, I found it into the official guide available on simracingbay website :
Since the day I received the new motor, everything went really well, I kept on updating regularly the drivers of my PC, but now, when i check for the available drivers on the Dell web utility, it keeps telling me I need to update the Intel Chipset, every time I do the search for drivers it is missing…there is clearly something wrong.
All that said I want to ask,have I done something wrong with the firmware / drc file for the Simucube? Do I have to return to the previous firmware, the lates stable 011.0b? What can be the cause of the hissing noise coming from the motor?
Thanks to everybody wil respond.