SimuCube and SRB BB ULTRA connection

Simucube 2
,
1

Hello,

Strange issue happening, but we are using 5 simulators at our SimAcademy, and all of them have SimuCube 2 Sport/Pro versions. All of them using SRB BB Ultra.

The problem is:
While on idle, or while driving, The SRB BB just turns off and turns on again. It can be any time.
Logs says:
Simucube 2 Model: Simucube 2 Sport
Simucube 2 Hardware Revision: Revision 2
Simucube 2 Firmware Version: 1.4.14
Servo Drive Firmware Version: 10875
Simucube 2 Serial NR: 9920
Drive UID: e9343ca
HID UID: 4b0047-4e535017-2030324e
Device temperature: 34.00 degrees Celsius
Last current limit reason: 1 = Voltage saturation (normal)
Simucube Boot : 1
Simucube Boot : 4
Simucube Boot : 14
Flash settings data loaded : 0
First-time drive initialization : 0
Rewriting default read-only profile with new values : 0
Initial config has been previously performed. Initializing Drive. : 0
Wireless: State change : 0
Wireless Init: Starting to connect : 0
Wireless Init: Init complete : 0
Wireless: State change : 2
State: Initializing Drive : 0
event 999 : 1
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Wireless: State change : 3
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Command: Set profile settings for profile : 0
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Device model request/re-request for S/N : 9920
Drive init stage 1, position : 3778553
Read MMC value from Drive : 15500
Read Motor Resistance value from Drive : 1200
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 9920
SM Watchdog disabled successfully : 0
Device model request/re-request for S/N : 9920
Successfully applied DRC data to Drive : 0
Read MMC value from Drive : 15500
Read Motor Resistance value from Drive : 1200
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 9920
Waiting for servo to be ready : 0
Drive init stage 3, position after faults cleared : 3778554
Drive init stage 4, phasing, current position : 3778553
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3778553
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3778549
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3778549
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3778549
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3778549
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3781629
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3805241
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3827937
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3808699
State: Waiting for Drive to get ready : 0
Command: Request hardware settings : 0
State: Waiting for Drive to get ready : 0
Command: Request hardware settings : 0
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3709898
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3587024
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3508165
State: Waiting for Drive to get ready : 0
Device model request/re-request for S/N : 9920
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3422843
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3313849
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3177488
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3024725
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2880751
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2751875
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2659077
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2603168
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2595339
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2636331
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2722587
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2840115
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2981355
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3117477
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3241165
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3337147
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3404271
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3423224
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3412001
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3372498
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3296363
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3206215
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3098685
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3003337
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2925585
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2855195
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2820213
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2809111
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2821331
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2853749
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2900995
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 2968593
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3023141
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3081012
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3126157
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3150897
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3164981
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3164761
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3151971
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3130093
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3107923
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3084869
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3063210
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3046062
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3038604
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3040683
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3049488
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051226
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051367
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051388
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051397
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051403
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051405
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051413
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051417
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051418
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051419
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051421
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3051403
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3049999
State: Waiting for Drive to get ready : 0
State: Drive initialization was successful : 0
State: Set baudrate : 0
SM Watchdog enabled successfully : 0
SMBus baudrate initialized successfully : 4500000
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Start reading some servo drive parameters : 0
State: Operational : 0
Command: Reading the requested servo drive parameters : 0
State: Operational : 0
Command: Write some servo drive parameters : 0
State: Operational : 0
Command: Set hardware settings data : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Device model request/re-request for S/N : 9920
State: Operational : 0
Device model request/re-request for S/N : 9920
State: Operational : 0
Wireless: Scan response : 16
State: Operational : 0
Wireless: State change : 4
event 187 : 2
State: Operational : 0
Wireless: State change : 5
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 27
State: Operational : 0
Wireless: Disconnect by inactivity : 5
Wireless: State change : 1
Wireless: State change : 2
State: Operational : 0
Wireless: State change : 3
State: Operational : 0
Wireless: Scan response : 16
State: Operational : 0
Wireless: State change : 4
event 187 : 2
State: Operational : 0
Wireless: State change : 5
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 27
State: Operational : 0
Wireless: Disconnect by inactivity : 5
Wireless: State change : 1
Wireless: State change : 2
State: Operational : 0
Wireless: State change : 3
State: Operational : 0
Wireless: Scan response : 16
State: Operational : 0
Wireless: State change : 4
event 187 : 2
State: Operational : 0
Wireless: State change : 5
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 27
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 10
Wireless: Connection parameters : 200
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Low RSSI detected : 14
Wireless: Battery Voltage : 0
State: Operational : 0
Wireless: Uptime : 1
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 10
Wireless: Connection parameters : 200
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Uptime : 2
State: Operational : 0
Wireless: Low RSSI detected : 37
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 34
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Uptime : 3
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4177
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Uptime : 4
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 34
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 37
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Uptime : 5
State: Operational : 0
Wireless: Low RSSI detected : 40
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 40
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 40
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 34
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Uptime : 6
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 34
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 4176
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 31
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Uptime : 7
State: Operational : 0
Wireless: Low RSSI detected : 17
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 14
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4179
State: Operational : 0
Wireless: Low RSSI detected : 17
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Low RSSI detected : 22
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Low RSSI detected : 28
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Low RSSI detected : 25
Wireless: Battery Voltage : 4178
State: Operational : 0
Wireless: Uptime : 8
State: Operational : 0
Wireless: Uptime : 9
State: Operational : 0
Wireless: Uptime : 10
State: Operational : 0
Wireless: Uptime : 11
State: Operational : 0
Wireless: Uptime : 12
State: Operational : 0
Wireless: Uptime : 13
State: Operational : 0
Wireless: Uptime : 14
State: Operational : 0
Wireless: Uptime : 15
State: Operational : 0
Device model request/re-request for S/N : 9920
State: Operational : 0
FFB: Start FFB API mode : 0
State: Operational : 0
FFB: Detected loss of FFB API data stream : 0
State: Operational : 0
Wireless: Uptime : 16
State: Operational : 0
Wireless: Uptime : 17
State: Operational : 0
Wireless: Uptime : 18
State: Operational : 0
Wireless: Uptime : 19
State: Operational : 0
Wireless: Uptime : 20
State: Operational : 0
Wireless: Uptime : 21
State: Operational : 0
Wireless: Uptime : 22
State: Operational : 0
Wireless: Uptime : 23
State: Operational : 0
Wireless: Uptime : 24
State: Operational : 0
Wireless: Uptime : 25
State: Operational : 0
Wireless: Uptime : 26
State: Operational : 0
Wireless: Uptime : 27
State: Operational : 0
Wireless: Uptime : 28
State: Operational : 0
FFB: Stop FFB API mode : 0
State: Operational : 0
Wireless: Uptime : 29
State: Operational : 0
Wireless: Uptime : 30
State: Operational : 0
Device model request/re-request for S/N : 9920
State: Operational : 0
FFB: Start FFB API mode : 0
State: Operational : 0
Wireless: Uptime : 31
State: Operational : 0
Command: Start reading some servo drive parameters : 0
State: Operational : 0
Command: Reading the requested servo drive parameters : 0
State: Operational : 0

We already tried:
Grounding simulator.
Changing battery for SRB BB to new one
Updating SimuCube Tuner (even got a new testing app from SimuCube itself, but that didn’t fix the issue)
Changing USB position on PC.
Changing usb cable.
Updating drivers for PC.
Checked Antennas.

Strange thing is, that all of the simulators show same in the logs: Low RSSI and the number can be from 8 to 25.

I don’t know what to do anymore and it really affect the user experience a lot. Especially in high rating races on iRacing…

Any help would be appreciated. Gemini seems can’t help…

Thanks a lot

2

Low RSSI detected is just an indicator for low signal strength, and “disconnected due to inactivity” is due to the wireless system-on-chip detecting that there is just no signal anymore.

Do you run any other 2.4 GHz radios on the same premises? Lots of wireless headsets, bluetooth keyboards and mice, and many wifi networks could make the situation worse. We have known that there might be issues in situations were 20+ rigs are used in the same room, but for sure 1-5 rigs have always worked fine even close to each other.

3

One additional thing to check is that the wheelbases have their antennas installed, and that the the antenna is not “freely spinning” which may already have caused twisted / broke internal antenna cable that would cause poor signal quality.

4

Hello,
Thank you for answers.

We are using Wireless Arctis nova 5 headset, also wireless keyboard and mouse. All of them use 2.4ghz too.

I moved the headset dongle’s to the back of the simulator, but it seems it didn’t help.

Antenna is not freely spinning, not sure about internal one. Connection quality is 100, so it’s very strange, that at the very random moments, wireless wheel decides to turn off.

Simulators have about 2-3 meters space from each other.

My question is - does the Simucube USB if it going together with power wiring, can make the wireless wheel turn off? We never lost feedback while wireless wheel turned off and on.

5

No, this shouldn’t affect just the wireless signal in any way. If anything, you would get USB disconnections in some situations if you do this type of tight cable bundling.