Does anyone have a solution to this issue? A new wireless wheel I have shows up in the device list in True Drive, but when I double click on it or use the “connect” button nothing happens. The wheel’s discovery light blinks when I hold both paddles, but still nothing. It shows a 100 in the signal and has a mac address. The connection issue seemed to start after I clicked the “disconnect and forget all devices” button (I was troubleshooting something else). Is there some cache file somewhere that may be keeping this wheel from connecting?
Hi,
Turn off the wheel and wheel base,
Then turn wheel base on,
then turn wheel on
and then make one connection (or connection attempt).
After that, go to last tab in True Drive and click “Download debug event log” and paste the content of the log here.
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Ok. Turning the base off and back on seems to have fixed the issue. Can’t believe that wasn’t one of the first things I tried. Thanks for your quick response and help.
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We also had something similar happen just once on one of our development rigs, but we didn’t need to solve the issue. No other reports of it happening yet,so we are monitoring.
I have the same issue. Sometimes multiple wheels pop up, but connection with either of them can’t be made.
Have same issue, wheel connected but not showing up on wireless:
Simucube Boot : 1
Simucube Boot : 3
Simucube Boot : 55
Flash settings data loaded : 0
First-time drive initialization : 0
Initial config has been previously performed. Initializing Drive. : 0
Wireless: State change : 0
Wireless Init: Starting to connect : 0
Wireless Init: Init complete : 0
Wireless: State change : 2
State: Initializing Drive : 0
Wireless: State change : 3
Drive init stage 1, position : 730686
Read MMC value from Drive : 22800
Read Motor Resistance value from Drive : 700
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 12327
SM Watchdog disabled successfully : 0
Successfully applied DRC data to Drive : 0
Read MMC value from Drive : 22800
Read Motor Resistance value from Drive : 700
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 12327
Waiting for servo to be ready : 0
Drive init stage 3, position after faults cleared : 730686
Drive init stage 4, phasing, current position : 730686
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 730685
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 730687
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 730687
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 730687
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 730687
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 733712
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 756278
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 787199
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 796063
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 758493
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 647109
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 493018
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 362095
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 236136
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 95010
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -56337
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -204458
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -332514
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -424502
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -473546
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -472553
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -422553
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -342064
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -229245
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -107955
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 12118
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 114694
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 201846
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 254890
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 283625
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 276992
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 237477
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 169325
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 98950
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 11765
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -64801
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -130616
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -179678
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -216145
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -226362
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -216303
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -188058
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -142475
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -95331
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -59435
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -19307
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 13343
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 28968
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 31279
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 27079
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 17637
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 3426
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -11970
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -24653
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -30086
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31294
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31573
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31638
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31662
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31673
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31675
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31678
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31678
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31678
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31682
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31682
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -31225
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : -30769
State: Waiting for Drive to get ready : 0
State: Drive initialization was successful : 0
Command: Set baudrate state : 0
SM Watchdog enabled successfully : 0
SMBus baudrate initialized successfully : 4500000
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile name for profile : 0
State: Operational : 0
Command: Request profile byte data for profile : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile number : 0
State: Operational : 0
Command: Request profile name for profile : 0
State: Operational : 0
Command: Request profile byte data for profile : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Request hardware settings : 0
State: Operational : 0
Command: Set calibrated analog axis mode : 0
State: Operational : 0
Command: Request profile byte data for profile : 0
State: Operational : 0
Command: Request profile name for profile : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile settings for profile : 0
State: Operational : 0
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Set profile name for profile : 0
State: Operational : 0
Command: Set profile bytedata for profile : 0
State: Operational : 0
I managed to reconnect the wheel. I believe the problem was battery, its currently showing 2.90 which its too low right?
Having the same issue. Logs:
Simucube Boot : 1
Simucube Boot : 3
Simucube Boot : 71
Flash settings data loaded : 0
First-time drive initialization : 0
Initial config has been previously performed. Initializing Drive. : 0
Wireless: State change : 0
Wireless Init: Starting to connect : 0
Wireless Init: Init complete : 0
Wireless: State change : 2
State: Initializing Drive : 0
Wireless: State change : 3
Wireless: Scan response : 142
Command: Request profile number : 0
Command: Request profile name for profile : 0
Command: Request profile byte data for profile : 0
Command: Request profile number : 0
Command: Request profile name for profile : 0
Command: Request profile byte data for profile : 0
Command: Request hardware settings : 0
Drive init stage 1, position : 4045334
Read MMC value from Drive : 22800
Read Motor Resistance value from Drive : 700
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 13378
SM Watchdog disabled successfully : 0
Successfully applied DRC data to Drive : 0
Read MMC value from Drive : 22800
Read Motor Resistance value from Drive : 700
Read CPR from Drive : 4194304
Read Drive Version ID from drive : 40000
Simucube 2 Serial Number : 13378
Waiting for servo to be ready : 0
Drive init stage 3, position after faults cleared : 4045335
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045332
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Command: Set calibrated analog axis mode : 0
State: Waiting for Drive to get ready : 0
Command: Request profile byte data for profile : 0
State: Waiting for Drive to get ready : 0
Command: Request profile name for profile : 0
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045334
State: Waiting for Drive to get ready : 0
Drive init stage 4, phasing, current position : 4045665
State: Waiting for Drive to get ready : 0
State: Drive initialization was successful : 0
Command: Set baudrate state : 0
SM Watchdog enabled successfully : 0
SMBus baudrate initialized successfully : 4500000
State: Before operational - calculating new constant values : 0
State: Operational : 0
Command: Start reading some servo drive parameters : 0
State: Operational : 0
Command: Reading the requested servo drive parameters : 0
State: Operational : 0
Command: Write some servo drive parameters : 0
State: Operational : 0
Wireless: State change : 4
State: Operational : 0
Wireless: State change : 5
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 27
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 0
Wireless: Connection parameters : 50
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Configuration Data : 107
Wireless: Configuration Data : 201
State: Operational : 0
Wireless: Configuration Data : 108
Wireless: Configuration Data : 433
State: Operational : 0
Wireless: Procedure failed : 4
Wireless: Procedure failed : 1025
State: Operational : 0
Wireless: Uptime : 1
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 10
Wireless: Connection parameters : 200
Wireless: Connection parameters : 251
State: Operational : 0
Wireless: Low RSSI detected : 20
Wireless: Battery Voltage : 0
State: Operational : 0
Wireless: Connection parameters : 1
Wireless: Connection parameters : 6
Wireless: Connection parameters : 10
Wireless: Connection parameters : 200
Wireless: Connection parameters : 251
State: Operational : 0