Simucube 2 pro disconnects me with ffb hit

I have a problem with my Sc2pro, it turns out that in ACC or in any simulator with a strong ffb when giving a strong ffb hit, for example when climbing eau rouge, I notice a hit on the base, it stops working and restarts. To see if someone could help me before processing the guarantee.

Check that both of the PSUs are properly connected and that the led on them is ON.

Good mika, you’re right, I don’t know how but I had a wrongly plugged source, is it possible that I have damaged the base by having been using it only with one source?

No damage has been caused to the wheel base by having just one PSU connected.