Hi,
New unit out of the box, no torque always error 485001
Unit performed firmware update on first connect…
Same thing with or without high torque mode
How to fix?
Toggle e-stop to clear the fault.
We tried to implement a definitive fix for this fault in 2020.7 firmware, but it appears that we need to adjust it further for next firmware version.
Hi,
Toggling the e-stop only clears the error for a few seconds. I cannot see any torque on the setup, it is always blank or 0 Nm
Jamo,
I had the exact same problem [ID: 485001] yesterday when I first booted up my new SC2 Pro running firmware 2020.7.
After some reading here on the GD forums I had a few things to try that were suggested from the regulars. What worked for me:
Start with everything switched off and True Drive closed.
Toggle e-stop out.
Power on power supplies & motor, wait for the beeps.
Open True Drive, don’t touch the wheel and wait for the device to become operational.
Load or create a new profile.
You should now be able to adjust settings without the communication fault, as well as have the correct overall strength value.
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Hi,
Tomorrow morning it seems to work OK, after booting up with these directions. Thanks!
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