Not happy with forced Tuner softwre download

Just registering that I was not happy to have the Simucube Tuner software forced on me.

My experience was: True Drive would not respond to anything until I clicked on the Update Available button. That downloaded the Tuner software which initially did not recognise my wheelbase. After a few ‘turn it off and on again’ attempts, the wheelbase was recognised. Then a confusing message about something or other controlling things. Then the software not recognising the wheel again and only allowing me to add pedals and wireless wheels. Then found out True Drive was still there and working.

So why was I forced to download Tuner, when I have no need for it?

I am not an expert by any means but have been using computers and accessories for 40 years. A bit of information up front about what this upgrade was and being given the choice of not using it BEFORE I had to downlaod and install it, would have been nice.

True Drive shows an “update available” notification, but there is no forced download of Tuner.

What happened to you might be that the wheel base wasn’t actually started properly, or that True Drive and Tuner weren’t able to connect to it, and then after you did some attemps, Tuner started to work and detected the wheel base and asked that should it use the wheel base or leave that still to True Drive.