Hi Mika i sent you a direct message but i have not got a reply, i may not of sent the message right could you please take a look at the video i have provided if you have some time spare.
This one is of the noise when not in game but turning the wheel until you get to the end stop you can hear the noise clearly and this is without any pressure or ffb applied?
And this is what it sounds like when in game i have tried different settings and profiles but unable to silence or make it less noticeable.
I understand that people are saying some noise is acceptable but what would determine the noise to be an acceptable limit, i absolutely love my pro and the ffb is amazing but to be honest the noise is very off putting and once you know its there im permanently listing for it and may of swayed my choice if i had known about it before making my purchase. I think that this should be explained more and possible a video explaining what is actually happening and also so we can compare the acceptable sound limit to the wheelbase we have purchased.
How loud a sound is hard to know, because it gets louder the closer you listen or record it, how sensitive the microphone is etc. So it’s highly subjective. Young people hear higher frequencies, others are more sensitive to different frequencies, some live in a busy street and couldn’t be bothered. Only way to know for sure if yours is somehow defective is to compare it to another unit with similar setting.
Hi i totally agree but i do not have another unit so i can only go of what i think would be acceptable and i dont think it is, currently i am playing it at a reasonable sound level set at 21% on my pc connected to 2 PC speakers and a little sub and i can hear the frequency type noise very clear over the speakers and in my opinion i would not class it as an acceptable level as its affecting gameplay and i cannot honestly see this been classed as functioning correctly and i agree this really needs to be compared to another unit to compare the sound difference between the two and i am pretty shocked that i have messaged people directly and not gotten a reply??? also i have messaged simucube which i know have seen the message and have not replied so i dont think really it has been taken seriously and i understand that people on here are saying that there is noise depending on profiles ect but the level of the noise i am hearing may be higher even though possibly the sound is the same, i hope this makes sense. I have also sent videos into my reseller who has said it appears louder than the one they use so hopefully i am able to get this resolved but i cannot see how youtubers have reviewed this wheel base and not commented on the noise if this is how it should be and this is also leading me to believe that there is in fact an issue.
Also if anyone can upload a video clip of theres to compare the sound that would be great.
Can’t say anything on behalf of Granite, but I think the official support channel is through the reseller. They have replied in general terms earlier, and probably could not tell anything more for the reasons I said earlier.
I could record the noise that my wheel produces, but it wouldn’t make any difference. I can’t hear it over my headphones, only in very specific instances I hear anything that I can’t even remember what they were. So I hear it so rarely that I recognize the sound, but can’t tell it bothers me or when I actually hear it. But I wear a headset always.
Also it’s already weekend in Finland, so possible reply to your message may take until monday.
So I think your best option is to handle it through the seller who can then handle the problem with Granite.
yeah i think this makes sense, i cannot have nothing more than good words to say about this units build quality the feel and force is fantastic its just that bloody noise its driving me crazy especially when your on ets2 were its a more relax game play then the noise drives me up the wall. Thanks for your help.
Yeah i agree you can hear noise from the wheel base in his video but i would class that as quit especially when he is running that at a very high torque level im sure he says 20nm on a demanding track and i would definitely say that my unit is louder than that and also im sure iracing is one of the worse sims for creating this noise as well something to do with there frequency output? so i think i would say mine is louder than this.
Hi yeah same using a different wheel i have omp 330mm wheel with no paddle box just simucube quick release attached and the noise is still the same you can actually hear that its in the wheelbase itself if that makes sense.
Mount makes lots of difference, solid machined one in Beano’s case and what seems like thin sheet metal standard mount in yours. It resonates and adds noise. I have thick aluminum front mount on P1-X and my noise is about the same as Beano’s.
This sounds completely normal, both hitting the bump stops with torque off as well as during use in high torque mode. You have nothing to worry about. As Andrew said, if you want to minimise noise (and maximise fidelity while you’re at it) you will need to front mount the unit to something of significant thickness ~15mm and make sure that is connected firmly to something such as aluminium profile rig.
@Gary_Wood I’ve taken a listen to all of your clips and would say the sound is within the normal limits when compared to all of the other bases I’ve heard, including my own.
Hardware wise, I don’t think you have any faults so you really only have two ways to resolve it. Firstly, I’d try to dampen the transmission of sound coming though your mount as others have suggested.
If you are still bugged by it after that step you’ll not really have any other choice but to switch to another manufacturer and (imo) a worse FFB experience.
I want to tell you to stop focusing in on it but of course what bothers each of us differently is a very personal thing. I hope you can resolve it
My Sport was silent till I used 100% torque with an RSS hybrid at Spa (AC). I learned from different sources that servo motors aren’t “quiet babies”. Small ones, big ones, the one used in toy cars/airplanes with remote control they all come with a certain level of sound. Some racers like to have it as realistic as possible. I remember a Sauber F1 entering pits at Hungaroring and missfired after pushing the limiter. I sat at the first corner before the finish line and was wearing earphones. It was like a shock wave running through my body, like an inferno break loose.
I will be getting a p1x but the noise is still there when ffs is not set high so I agree the rig im currently using is not ideal but I still think the noise would be there regardless of rig as its more electrical noise within the machine itself
Hi all, just an update I have now got this mounted to a p1x and it has reduced majority of the noise but there is still some motor noise, After playing with settings and the new rig its no were near as noticeable to were im not listing for it now which is great. I have had a reply from simucube who have said they are aware of the noise the units make and will try to reduce it in upcoming updates.
So for anyone reading this in the future the noise in my video is normal and to reduce the noise make sure its mounted to a solid rig and adjust settings in the software until your happy with the feel and noise.
Thanks to everyone who give advice and thanks to simucube for replying and actively improving there software from customers feedback👍
Maybe someone else has issues greater than me with the “noise”, it has never bothered me, especially when driving with headphones. Also the sound of pedals, shifter etc. bother rest of the family more than the sound of the wheelbase for sure.
I haven’t paid attention if the sound has decreased with FW version though, maybe it has, but didn’t make any difference on my usage of the wheel.
