For efficient support requests, please consider using the template below. Fill-in the (blanks) and provide additional info when necessary. Thank you! Best regards, Granite Devices team.
I have a question regarding mmos 2014regarding tuning screen not visible.
My hardware configuration:
-ioni pro
sw20/small mige
firmware 1.6.1
-(other details)
Problems arise when:
-(describe how/where it happens)
How it behaves:
-(describe system behavior)
How I would expect it to behave:
-(describe)
I have attached following files:
-(consider adding saved Granity configuration file .drc)
-(screenshots)
I also would like to share that (additional info).
Note: you can tag the best answer as solution. This helps others to find the solution to the same question.
The box with the steering wheel and filter settings does not show up any more. I click on my mmos 2014 force feedback. Exe and nothing happens. Wheel still working, showing up in Granite just fine.
It would be important to know if you had previously the MMOS firmware, or Simucube firmware installed. You can’t have both, and reinstalling the firmware is not required for new windows installs.
Thank you for your quick reply.
I restarted everything again and magically it is working again. The mmos 2014 window is back.
In Gravity it says Ioni Pro 1.6.1
Is this Simucube or Ioni?
I am now trying to get rf2 to recognize my osw.
Ok
My paperwork says sw20 v2 power stage, Simucube, Ioni Pro.
Do I need to take the power supply box apart and take a look???
I’d like to upgrade to the Simucube wheel page that I see a lot of people with. I take it they upgrade to that from what I have?
and note, that 0.11.2 should work the best for new installs.
But there are several technical steps that you must do to get this installed. Unfortunately, the time is right now quite limited to give “hands-on” support for installation, but let us know if you decide to proceed and run into any issues.
Thank you very much. You have been super helpful.
I will give it a shot and hope I don’t have any problems. Lol
I’ve done okay so far so hopefully I’ll figure it out by reading the instructions carefully.
Yes sir, I’m in the USA. In the state of Georgia to be specific.
I sure would appreciate your help. This all started when Microsoft did some updates that stopped my rfactor 2 from working which required a fresh install.
Thanks again.