Issue with barnd New Simucube pro 2

Hello Everyone,

So I just mounted my brand new Simucube 2 Pro and turn it on , I Can not turn or rotate the wheel normaly. It is like there is something holding in certain angle. I have attached 3 links videos and a picture of my wheel. What is wrong with my wheel? what Can do to fix?

Thanks in Advance.

It seems the black QR hub part is touching the front bulkhead of the motor.

Adjustment instructions here: