Hi all,
I recently discovered Granite devices and the IONI line of servo drives. They are absolutely perfect for the research I am working on so I submitted an RFQ. Never heard anything back. I called them a couple days ago following up, and all I got was a bizarre and vague response of “uhhh… Im not sure we sell those anymore, i will have to ask my sales manager and get back to you.” Called the next two days in a row to follow up and now they’re not even answering the phone. I am aware of the split between Simucube and Granite devices, the discontinuation of the Argon drive, and the closing of the online store, so clearly there’s some things going on behind the scenes. So, my questions which I would just like DIRECT ANSWERS to, are as follows:
- Does Granite Devices still sell IONI drives and associated hardware?
- What channels do I have to go through to acquire some?
- If the answer to question 1 is no, why does the website still exist and have an active RFQ form?
I got super excited when I discovered this company and greatly looked forward to purchasing the products. It’s a shame that it’s turning out this way. But in summary, Granite Devices, I desperately wish to give you money for your products. If anyone there has some even just lying around that they can sell, please get in contact.
Respectfully,
Cyrus