Help please - Error 440205

Simucube 2 Pro - moved house and now this 440205 error keeps coming up. When I turn the wheel it it becomes heavy to turn then frees up about every quarter revolution of the wheel. Wheel base is unusable. Everything else is working fine on my rig, HE pedals, shifter, handbrake, button box, all fine. PC functioning as normal. Can’t work it out. Any advice would be greatly appreciated

We will reply via the support ticket.