I brought my DD wheel from you back in 2017 and I never had any issues with it. But the other day Windows did an update which affected the SimuCUBE box. It no longer registered to have a motor and also the SimuCUBE software keeps crashing after I turn the box on.
I have done:
1.)Updated the Window Drivers and Windows itself
2.)Updated my Bios
3.)Changed USB Ports
4.)Tried to change to different versions of the software
5.Changed the Mini B Cables (Thinking that might be the issue)
6.)Did many restarts and reboots of both the computer and SimuCUBE box
7.)Removed the SimuCUBE from my Control panel and uninstalled the drivers and had Windows reinstall them.
8.)I tried using it on my backup computer and I keep getting the same error and result.
Before this problem happen, my simcube box was doing some wagging and data loss and receive which affected the way the wheel handle itself when in game aswell as in software. It seemed like there was a data loss and it went blank for a few moments and can came back.
In theses link by gyazo. It is showing that the SimuCUBE is not being shown in my Devices manager and the main error code which I keep getting
https://gyazo.com/b42c24bc117f258d1d383869ceb92eae
I am available to do a TeamViewer go through or a phone call or whatever I have to do to fix this issue. It worked fine before that windows update but now it seems like the simuCUBE just isn’t putting the correct data or code anymore to make it work.
I do look forward to hearing back from you and I hope we can get this issue fix and received before iRacing.com week 13 begins.